Cookies Policy
1.1 – The Cookie Policy
1.1.1 – What is a cookie
A “cookie” is a file of limited size, usually consisting of letters and numbers, sent by the Internet server to the cookie file of the browser located on the hard disk of your computer.
To learn more about cookies, you can follow this link proposed by the CNIL. This will allow you to have the methods to set and block cookies if you wish via your browser.
1.1.2 – THE DIFFERENT TYPES OF COOKIES
Necessary/Essential: Some cookies are essential for you to benefit from all the features of our site. They allow us to maintain user sessions and prevent security threats. They do not collect or store any personal information. For example, these cookies allow you to log in to your account and add products to your shopping cart, and to check out safely.
Types of cookies we use
1.2 – Personal data protection policy
1.2.1 – Who is responsible for processing my personal data?
The personal data collected on the www.sylvac.ch website are processed by :
Sylvac
Avenue des Sciences19,
CH – 1400 Yverdon
Tel. +41 (0)21 637 67 57
mail. info@sylvac.ch
The person responsible for processing the personal data collected will be mentioned below as such: “Sylvac SA”.
1.2.2 – Why do we collect your personal data?
The data collected via the website (contact form for making an appointment, newsletter registration, social network contact, account creation) will only be used for commercial purposes with the explicit agreement of the owner of this information. For example: agreement of the TOS when requesting contact.
By filling in the contact form, you agree that the data you have provided will be stored and used by the data controller in the context of our collaboration. Your data will be kept for up to three years after the end of our collaboration. They will not be shared with third parties without your explicit consent. You can request their deletion or modification at any time by writing to info@sylvac.ch.
1.2.3 – What personal data is collected about me and how is it collected?
1. The contact form
We use a contact form on our website.
In this form, you must indicate your name, e-mail address, telephone number and the possibility of making an appointment or any request for information that you need to obtain.
This form is used so that you can make an appointment for a demonstration of our solution and during this appointment, discuss your needs.
2. Cookies
We use cookies on our website for statistical and website performance purposes. We want to know the number of visitors, the type of visitors, the time spent on the website, the number of pages viewed and the performance of individual pages. The purpose of these cookies is to help us provide you with the best possible experience on our website.
This data is used for marketing and sales purposes for contact requests.
3. Deleting or blocking cookies
If you decide to change your preferences later in your browsing session, you can click on the “Manage your consent” tab on your screen. This will redisplay the consent notice allowing you to change your preferences or withdraw your consent entirely.
In addition, different browsers offer different methods for blocking and deleting cookies used by websites. You can change your browser settings to block/delete cookies. For more information on how to manage and delete cookies, see wikipedia.org, www.allaboutcookies.org.
1.2.4 – On what legal basis and for what periods are my personal data processed?
Among the applicable legal bases, the processing of personal data is based on the following:
Consent: you agree to the processing of your personal data by means of express consent (e.g. checkbox at the bottom of the contact form, acceptance of cookies via the cookie banner). You can withdraw this consent at any time.
Sylvac SA has an interest in processing your data which is justified, balanced and does not infringe your privacy. You can object to processing based on legitimate interest at any time by notifying info@sylvac.ch.
Data collected with the explicit consent of the owner will be deleted after 24 months if no commercial contact has been maintained with the owner.
1.2.5 – Who are the recipients of my data?
Only Sylvac SA is the recipient of your data. No data is transferred to third parties.
How can I exercise my rights with regard to the use of personal data?
In accordance with the General Data Protection Regulation (GDPR), you can exercise your rights (access, rectification, deletion, opposition, limitation and portability if applicable) either by email: info@sylvac.ch or by post: Sylvac SA Avenue des Sciences 19, 1400 Yverdon.
Consent to the use of personal data must be explicit, otherwise Sylvac SA undertakes not to use this data.
Any individual has the right to request from the data controller access to personal data, rectification or erasure of such data, or a restriction of the processing relating to the data subject, or the right to object to the processing and the right to portability of data and to withdraw consent.
Concerning the contact form, by using this contact form, you agree that Sylvac SA may contact you for commercial purposes.
Sylvac SA undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a period which should not exceed 1 month from the date of receipt of your request.
If you consider that Sylvac SA is not complying with its obligations with regard to your personal information, you are entitled to lodge a complaint or a request with the competent authority, namely the FDPIC.
